WE ARE FINALLY RE-OPENING!
Hello, Lathermore Lovers!
We are excited to announce that we will be reopening our Historic Valley Junction storefront beginning Friday, October 23rd. However, our Creston workshop will remain closed for the remainder of 2020.
HVJ STOREFRONT HOURS
Fridays | Open 12 PM - 5 PM
Saturdays | Open 12 PM - 4 PM
Offering Curbside Pickup from 12 PM - 4 PM
Sundays | Private Shopping Sessions available 12 PM - 4 PM
NEW STOREFRONT POLICIES
1. Anyone shopping in-store will need to wear a mask that covers their nose and mouth at all times. Sorry, no exceptions.
If you are unable to wear a mask, you are still able to shop with us online. Your order can be shipped directly to your doorstep, or you are welcome to schedule your Curbside Pickup appointment at checkout. As mentioned above, we will be offering Curbside Pickup each Saturday from 12 PM - 4 PM exclusively at our Historic Valley Junction storefront.
2. All guests will be required to use our complimentary hand sanitizer upon entering the store.
We encourage everyone to use hand sanitizer as much as they'd like throughout their visit.
3. No products should be opened or touched to your mask.
We have started using tamper-evident seals on all of our jars. Our soaps and bath bombs, as always, are individually sealed in biodegradable wrap.
Unfortunately, smelling sample jars will not be available until further notice. This is for our guests' safety. We will continue to offer free Body Cream samples, but our staff will happily apply the samples using a fresh tester stick for each guest.
**Should any guest open a jar/bottle, they will be asked to purchase the product as it will no longer be a sellable item.**
4. All sales are final.
We will not be accepting returns or exchanges until further notice.
5. Our storefront capacity is limited to four people at a time.
Due to our tiny retail space, there is no other way to ensure our guests are able to properly practice social distancing if more than four guests are allowed into the storefront at once.
Please, understand you may be asked to temporarily wait outside until another guest leaves. We apologize for any inconvenience.
6. We are only accepting Debit/Credit payments until further notice.
Free Contactless Delivery
Available each Friday to customers in Creston, IA. For your convenience, this option will automatically be selected at checkout for anyone with a 50801 zip code.
Free Curbside Pickup
Available exclusively at our Historic Valley Junction location each Saturday from 12 PM - 4 PM. Please, select your preferred pickup time at checkout.
Private Shopping Sessions
Private Shopping Sessions are available for you and up to three friends each Sunday from 12 PM - 4 PM. Sessions are available in 30 and 60 minute increments and require a small non-refundable deposit. Should you make a purchase during your Session, your deposit will be applied to that purchase.
Click here to schedule your Private Shopping Session!
*Please, note: We are unable to cancel or reschedule any Private Shopping Sessions at this time. Thank you for your understanding.
ADDITIONAL SAFETY MEASURES
- We are using an advanced combination of air purifying systems to help cleanse the air in our small storefront. This system filters virus and bacteria particles as small as .09 microns from the air.
- Our staff members have been, and will continue, to wear a mask at all times while interacting with the public. We are committed to your family's, and our family's safety, and have been since March 2020.
- As always, all heavy-touch surfaces will be cleansed periodically with a 5% bleach solution or 97% isopropyl alcohol spray.
Together, we can ensure a safe and enjoyable shopping experience for everyone. We appreciate each of our customers greatly and see it as our responsibility to provide the safest shopping experience possible to each and every person who enters our storefront.